Shipping
Imperial Airsoft is a Canadian based business that currently does ship airsoft guns outside of Canada, provided they meet all laws of the imported country. IA is not responsible if agencies of the imported country seizes the shipment, and is the purchasers’ responsibility to research what is admissible and what is not.
All orders over $500.00CAD qualify for free shipping with Canada Post. Canada Postal Service is our preferred courier, however, we are constantly striving to reduce unnecessary expenditures for our customers, and may utilize other couriers provided their service and price are competitive.
We will ship your confirmed order within 24 hours of receiving full payment. We will provide you with an immediate quote for shipping upon receipt of your initial order request and ship to information. All our orders will be traceable. Please provide us with an email containing your order information to [email protected], and a tracking number will be provided to you, if you have not already received it with your order confirmation.
Due to our website maintenance schedule, some items may be on back order or out of stock and have extended lead times of up to 15 business days from the time of purchase. IA does our best to combat this, but all buyers must be aware circumstance can dictate otherwise. Buyers will be offered a full refund, credit, or option to hold their order. This is a common policy amongst retailers in the industry including large retailers in US.
Please email [email protected] for specific questions regarding availability of products before purchasing.